Withdrawal procedure

Name and Surname *

Please enter your name and surname.

Email used for the purchase *

Please enter a valid email address.

Cause of transfer or transaction ID *

Please enter the reference for the purchase.

Phone Number *

Please enter the phone number used during registration.

Reason, optional

I confirm that I want to exercise the right of withdrawal with respect to the indicated purchase and I declare that the information provided is correct.

You must confirm the request before submitting it.

* Required field.

The present procedure is reserved for purchases made directly on the EIPASS website.

For purchases made at an Ei-Center or other authorized reseller, you must contact the seller at which the purchase was made.

The right of withdrawal can be exercised within 14 days, as specified in the general conditions of the contract .

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Withdrawal Procedure